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Vendor Onboarding Update and Tips

With approach of Fiscal 2021 year-end, procurement transactions increase significantly beginning in March. This includes an accelerated volume of onboardings into the University’s vendor master data for new suppliers. In conjunction with its vendor onboarding partner (PaymentWorks), the Purchasing Division has dedicated resources to support all needs related to vendor master data.

PaymentWorks provides support in the onboarding process for new or updated vendor registrations. Their support is limited to the needs of new/updated suppliers who may need assistance navigating registration steps on the platform. For clarity purposes, PaymentWorks does not interact with or manage the University’s internal vendor master data or provide support to University departments regarding vendor inquiries.

Other than vendors needing assistance navigating the PaymentWorks registration platform, the Purchasing Division provides support and assistance for all other vendor updates, questions, etc. This includes any inquiries related to vendor master data and updates. A new internal resource is now available for additional support. Departments can email vendorhelp@l.uky.edu for assistance with any internal inquiry related to SAP vendor master data. Remember, PaymentWorks Support solely provides assistance to vendors directly during their registration process.

In addition, a number of help resources are available on the Purchasing website including information for vendor status tracking during the onboarding process, how to search for existing vendors in SAP vendor master data using T-code XK03, and other help guides. To access these, simply visit the Purchasing home page at: https://purchasing.uky.edu/. Log in at the top right, if needed, using your LinkBlue ID and password for full access to all protected resources. Navigate to the Learning and Training Resources tile / SRM Quick Reference Cards. University employees can remain logged in indefinitely for continuous access to all needed resources on the website. Questions can be directed to vendorhelp@l.uky.edu.